Monthly Archives: November 2011

New Versions Of NetInfo And NetGong Available For Download

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We have always been focused on continuous improvement to better meet your needs, and these latest releases represent the next step in ease of use and efficiency. We are confident you will not find this level of functionality at this price from any other network solution provider!

Please read this post for important information on new improvements, upgrading, and pricing.

What’s New In NetInfo 7.7

  • Improved: Lookup and Scanner tools that also report physical (MAC) addresses of computers in your local area network.
  • Improved: Integration with NetGong, enabling you to quickly and easily start monitoring your favorite network devices.
  • Improved: A few other minor improvements and bug fixes.

What’s New In NetGong 7.7

  • Improved: Support for SSL encrypted connections that provide you with security benefits during authentication with mail server and data communication.
  • Improved: Events engine that lets you to keep track of your network devices availability in real time.
  • Improved: Integration with NetInfo, enabling you to easily find all the available information about monitored devices.
  • Improved: A few other minor improvements and bug fixes.

Download and Installation

The latest versions of NetInfo and NetGong represent the next step in functionality and usability, offering new improvements that appeal to both professionals and novices alike.

  • To download NetInfo 7.7 please click here.
  • To download NetGong 7.7 please click here.

Upgrading to The Latest Version

Upgrading to the latest version is the best way to start taking advantage of new improvements. If you purchased our software on or after November 21, 2010, you are eligible to receive an upgrade to the version 7.7 free of charge. Otherwise, you may purchase an upgrade subscription for all versions released throughout the subscription period at a special, greatly discounted price. This is the most economical way to keep your product up to date!

New Versions Coming Soon

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We continuously strive to evolve our products to meet your needs and just wanted to let you know that new and more powerful versions of NetInfo and NetGong are scheduled for release in the November 2011. Please read this post for important information on new improvements.

What’s New In NetInfo 7.7

  • Improved: Lookup and Scanner tools that also report physical (MAC) addresses of computers in your local area network.
  • Improved: Integration with NetGong, enabling you to quickly and easily start monitoring your favorite network devices.
  • Improved: A few other minor improvements and bug fixes.

What’s New In NetGong 7.7

  • Improved: Support for SSL encrypted connections that provide you with security benefits during authentication with mail server and data communication.
  • Improved: Events engine that lets you to keep track of your network devices availability in real time.
  • Improved: Integration with NetInfo, enabling you to easily find all the available information about monitored devices.
  • Improved: A few other minor improvements and bug fixes.

Please visit our website regularly for information and updates on version 7.7. If you have questions after reviewing this announcement, please contact as at support@tsarfin.com for assistance.

 

Locate and Troubleshoot Dropped Network Connections

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Network Disconnects

Network disconnects can generally be diagnosed with NetInfo tools like Ping, Trace, etc., but connections that frequently and randomly disconnect can be difficult to diagnose. Often you may suspect an ISP issue, or a router to modem link, but when you contact your ISP the reply always seems to be; “it’s working now”. To be fair to the ISP, it usually is working now. You would be far more likely to get assistance if you could provide a log showing which network segment was down, for how long, and how frequently.

Documenting Problems

NetGong is an intuitive network tool that can be helpful in documenting disconnects. It is really a powerful personal monitoring product with logging, and that log can be very useful when diagnosing connections from a PC to the Internet, Virtual Private Networks, or within a LAN through various routers. Basically any connection involving multiple network segments.

NetGong can be set up to test multiple IPs at set time intervals of one minute or greater. Ideally you want to monitor different devices in different network segments between the client and host such as a LAN based IP like a router, an interim point like the ISP’s gateway (find from your routers status page), and an IP somewhere “in the cloud”. It does not log every test but rather only when the connection state changes which maintains a reasonable log file size. You can see the current state in the console, or view the recorded log file in text or Html format.

Moreover

NetGong can also be used to trigger alerts if needed and is great for network monitoring if numerous devices are online.