Archive for the ‘Network Diagnostics’ Category

20th November

New Versions Of NetInfo And NetGong Available For Download

We have always been focused on continuous improvement to better meet your needs, and these latest releases represent the next step in ease of use and efficiency. We are confident you will not find this level of functionality at this price from any other network solution provider!

Please read this post for important information on new improvements, upgrading, and pricing.

What’s New In NetInfo 7.7

  • Improved: Lookup and Scanner tools that also report physical (MAC) addresses of computers in your local area network.
  • Improved: Integration with NetGong, enabling you to quickly and easily start monitoring your favorite network devices.
  • Improved: A few other minor improvements and bug fixes.

What’s New In NetGong 7.7

  • Improved: Support for SSL encrypted connections that provide you with security benefits during authentication with mail server and data communication.
  • Improved: Events engine that lets you to keep track of your network devices availability in real time.
  • Improved: Integration with NetInfo, enabling you to easily find all the available information about monitored devices.
  • Improved: A few other minor improvements and bug fixes.

Download and Installation

The latest versions of NetInfo and NetGong represent the next step in functionality and usability, offering new improvements that appeal to both professionals and novices alike.

  • To download NetInfo 7.7 please click here.
  • To download NetGong 7.7 please click here.

Upgrading to The Latest Version

Upgrading to the latest version is the best way to start taking advantage of new improvements. If you purchased our software on or after November 21, 2010, you are eligible to receive an upgrade to the version 7.7 free of charge. Otherwise, you may purchase an upgrade subscription for all versions released throughout the subscription period at a special, greatly discounted price. This is the most economical way to keep your product up to date!

14th November

New Versions Coming Soon

We continuously strive to evolve our products to meet your needs and just wanted to let you know that new and more powerful versions of NetInfo and NetGong are scheduled for release in the November 2011. Please read this post for important information on new improvements.

What’s New In NetInfo 7.7

  • Improved: Lookup and Scanner tools that also report physical (MAC) addresses of computers in your local area network.
  • Improved: Integration with NetGong, enabling you to quickly and easily start monitoring your favorite network devices.
  • Improved: A few other minor improvements and bug fixes.

What’s New In NetGong 7.7

  • Improved: Support for SSL encrypted connections that provide you with security benefits during authentication with mail server and data communication.
  • Improved: Events engine that lets you to keep track of your network devices availability in real time.
  • Improved: Integration with NetInfo, enabling you to easily find all the available information about monitored devices.
  • Improved: A few other minor improvements and bug fixes.

Please visit our website regularly for information and updates on version 7.7. If you have questions after reviewing this announcement, please contact as at support@tsarfin.com for assistance.

 

8th November

Locate and Troubleshoot Dropped Network Connections

Network Disconnects

Network disconnects can generally be diagnosed with NetInfo tools like Ping, Trace, etc., but connections that frequently and randomly disconnect can be difficult to diagnose. Often you may suspect an ISP issue, or a router to modem link, but when you contact your ISP the reply always seems to be; “it’s working now”. To be fair to the ISP, it usually is working now. You would be far more likely to get assistance if you could provide a log showing which network segment was down, for how long, and how frequently.

Documenting Problems

NetGong is an intuitive network tool that can be helpful in documenting disconnects. It is really a powerful personal monitoring product with logging, and that log can be very useful when diagnosing connections from a PC to the Internet, Virtual Private Networks, or within a LAN through various routers. Basically any connection involving multiple network segments.

NetGong can be set up to test multiple IPs at set time intervals of one minute or greater. Ideally you want to monitor different devices in different network segments between the client and host such as a LAN based IP like a router, an interim point like the ISP’s gateway (find from your routers status page), and an IP somewhere “in the cloud”. It does not log every test but rather only when the connection state changes which maintains a reasonable log file size. You can see the current state in the console, or view the recorded log file in text or Html format.

Moreover

NetGong can also be used to trigger alerts if needed and is great for network monitoring if numerous devices are online.

15th August

New Versions Of NetInfo And NetGong Available For Download

We are excited to announce that we have released new versions of NetInfo and NetGong. These new versions of our award-winning network management tools represent the next step in functionality and usability, offering new improvements that appeal to both professionals and novices alike. Please read this post for important information on new improvements, upgrading, and pricing.

What’s New In NetInfo 7.6

  • Improved: Local Info tool that now reports your internal and external IP addresses.
  • Improved: Auto-complete feature.
  • Improved: A few other minor improvements and bug fixes.

What’s New In NetGong 7.6

  • Improved: “Audible Alert” feature.
  • Improved: Ability to run NetGong as a system service.
  • Improved: A few other minor improvements and bug fixes.

Download and Installation

NetInfo and NetGong are extremely valuable tools for system and network administrators. We believe you will find the new versions even more powerful and convenient, especially in an era when critical networks can require instantaneous management and analysis by professionals.

  • To download NetInfo 7.6 please click here.
  • To download NetGong 7.6 please click here.

Upgrading to the Latest Version

Upgrading to version 7.6 is the best way to start taking advantage of new improvements. If you purchased our software on or after August 15, 2010, you are eligible to receive an upgrade to the version 7.6 free of charge. Otherwise, you may purchase an upgrade subscription for all versions released throughout the subscription period at a special, greatly discounted price. This is the most economical way to keep your product up to date!

25th July

New Versions Coming Soon!

We continuously strive to evolve our products to meet your needs and just wanted to let you know that new and more powerful versions of NetInfo and NetGong are scheduled for release in the August 2011. Please read this newsletter for important information on new improvements.

What’s New In NetInfo 7.6

  • Improved: Local Info tool that now reports your internal and external IP addresses.
  • Improved: Auto-complete feature.
  • Improved: A few other minor improvements and bug fixes.

Follow NetInfo on Facebook | Follow NetInfo on LinkedIn | Watch NetInfo videos

What’s New In NetGong 7.6

  • Improved: “Audible Alert” feature.
  • Improved: Ability to run NetGong as a system service.
  • Improved: A few other minor improvements and bug fixes.

Follow NetGong on Facebook | Follow NetGong on LinkedIn | Watch NetGong videos

If you have questions after reviewing this announcement, please contact as at support@tsarfin.com for assistance.

23rd May

New Versions Of NetInfo And NetGong Available For Download

We are very pleased to announce the next release of our award-winning network software. NetInfo and NetGong are extremely valuable tools for system and network administrators. We believe you will find the new versions even more powerful and convenient, especially in an era when critical networks can require instantaneous management and analysis by professionals.

What’s New in NetInfo 7.5

  • Improved: Performance and reliability.
  • Improved: Support for Wake-on-LAN technology.
  • Improved: A few bugs fixed.

Follow NetInfo on Facebook | Follow NetInfo on LinkedIn | Watch NetInfo videos

What’s New in NetGong 7.5

  • Improved: Startup performance.
  • Improved: Support for Wake-on-LAN technology.
  • Improved: A few bugs fixed.

Follow NetGong on Facebook | Follow NetGong on LinkedIn | Watch NetGong videos

Download and Installation

  • To download NetInfo 7.5 please click here.
  • To download NetGong 7.5 please click here.

Upgrading to the Latest Version

Upgrading to version 7.5 is the best way to start taking advantage of new improvements. If you purchased our software on or after May 22, 2010, you are eligible to receive an upgrade to the version 7.5 free of charge. Otherwise, you may purchase an upgrade subscription for all versions released throughout the subscription period at a special, greatly discounted price. This is the most economical way to keep your product up to date!

28th April

New Versions Coming Soon!

We continuously strive to evolve our network management tools to meet your needs and just wanted to let you know that new and more powerful versions of NetInfo and NetGong are scheduled for release in the May 2011. Please read this post for important information on new improvements.

What’s New In NetInfo 7.5

  • Improved: Performance and reliability.
  • Improved: Support for Wake-on-LAN technology.
  • Improved: A few bugs fixed.

Follow NetInfo on Facebook | Follow NetInfo on LinkedIn | Watch NetInfo videos

What’s New In NetGong 7.5

  • Improved: Startup performance.
  • Improved: Support for Wake-on-LAN technology.
  • Improved: A few bugs fixed.

Follow NetGong on Facebook | Follow NetGong on LinkedIn | Watch NetGong videos

If you have questions after reviewing this announcement, please contact as at support@tsarfin.com for assistance.

6th February

New Versions Of NetInfo And NetGong Available For Download

We are very pleased to announce the next release of our award-winning network management tools. NetInfo and NetGong are extremely valuable software for system and network administrators. We believe you will find the new versions even more powerful and convenient, especially in an era when critical networks can require instantaneous management and analysis by professionals.

What’s New In NetInfo 7.4

  • Added: Ability to discover your external IP address.

An external IP address is the unique identifier assigned to you by your Internet Service Provider (ISP). You need to know your external internet IP Address from time to time for the following reasons:

- To allow users to connect to you with software such as Radmin, PCAnywhere or Remote Assistance.
- So that associates can establish a VPN connections and map drive letters to your computer or network.
- For IP filtering so that only machines from your external IP address are allowed access.
- For establishing links to home computer or server from the Internet.

  • Added: Auto-complete feature.

If you are tired of typing long host names you do not remember the exact syntax, you can use the auto-complete feature. Just enter the first few characters of the host name you want to use, and a relevant host name automatically appears in the field you are typing in. To use a host name, just press Enter. Auto-complete selects host names based on the data in your history.

  • Added: Ability to check if your computer has an active Internet connection.

An active Internet connection is required to use NetInfo.

  • Improved: A few bugs fixed.

Bugs fixed: issue with restore settings, issue with HTTP tool port other than 80.

What’s New In NetGong 7.4

  • Added: Ability to check if your computer has an active Internet connection.

An active Internet connection is required to use NetGong.

  • Improved: Ability to run NetGong as a system service.

A system service can be started without you having to login to the computer. The service also will not ‘stop’ after you logs off. The benefit of running NetGong as a service is you can schedule your monitoring operations and be sure that NetGong is running them when you are logged in or not.

  • Improved: Support for SSL encrypted connections.

SSL is a cryptographic protocol that ensures secure data transfer over the Internet. In order to prevent spam and provide increased security some SMTP servers (like Gmail) require that you connect using SMTP SSL and login using your account credentials prior to sending any mail.

  • Improved: A few bugs fixed.

Bugs fixed: issue with restore settings, issue with Events update.

Download and Installation

The latest versions of NetInfo and NetGong represent the next step in functionality and usability, offering new improvements that appeal to both professionals and novices alike.

  • To download NetInfo 7.4 please click here.
  • To download NetGong 7.4 please click here.

Upgrading to the Latest Version

Upgrading to version 7.4 is the best way to start taking advantage of new improvements. If you purchased our software on or after February 6, 2010, you are eligible to receive an upgrade to the version 7.4 free of charge. Otherwise, you may purchase an upgrade subscription for all versions released throughout the subscription period at a special, greatly discounted price. This is the most economical way to keep your product up to date!

25th January

New Versions Coming Soon!

We continuously strive to evolve our products to meet your needs and just wanted to let you know that new and more powerful versions of NetInfo and NetGong are scheduled for release in the February 2011. Please read this newsletter for important information on new improvements.

What’s New In NetInfo 7.4

  • Added: Ability to discover your external IP address.

An external IP address is the unique identifier assigned to you by your Internet Service Provider (ISP). You need to know your external internet IP Address from time to time for the following reasons:

- To allow users to connect to you with software such as Radmin, PCAnywhere or Remote Assistance.
- So that associates can establish a VPN connections and map drive letters to your computer or network.
- For IP filtering so that only machines from your external IP address are allowed access.
- For establishing links to home computer or server from the Internet.

  • Added: Auto-complete feature.

If you are tired of typing long host names you do not remember the exact syntax, you can use the auto-complete feature. Just enter the first few characters of the host name you want to use, and a relevant host name automatically appears in the field you are typing in. To use a host name, just press Enter. Auto-complete selects host names based on the data in your history.

  • Added: Ability to check if your computer has an active Internet connection.

An active Internet connection is required to use NetInfo.

  • Improved: A few bugs fixed.

Bugs fixed: issue with restore settings, issue with HTTP tool port other than 80.

What’s New In NetGong 7.4

  • Added: Ability to check if your computer has an active Internet connection.

An active Internet connection is required to use NetGong.

  • Improved: Ability to run NetGong as a system service.

A system service can be started without you having to login to the computer. The service also will not ‘stop’ after you logs off. The benefit of running NetGong as a service is you can schedule your monitoring operations and be sure that NetGong is running them when you are logged in or not.

  • Improved: Support for SSL encrypted connections.

SSL is a cryptographic protocol that ensures secure data transfer over the Internet. In order to prevent spam and provide increased security some SMTP servers (like Gmail) require that you connect using SMTP SSL and login using your account credentials prior to sending any mail.

  • Improved: A few bugs fixed.

Bugs fixed: issue with restore settings, issue with Events update.

We have been working on some important updates to our products. While visually NetInfo and NetGong remain almost the same, the back end code has been significantly improved. These improvements will allow us more flexibility and options in the future.

7th November

New Versions Of NetInfo And NetGong Available For Download

We are pleased to announce that we have released new versions of NetInfo and NetGong. These new versions of our award-winning network management tools represent the next step in functionality and usability, offering new improvements that appeal to both professionals and novices alike. Please read this post for important information on new improvements, upgrading, and pricing.

What’s New In NetInfo 7.3

  • Improved user interface.
  • Improved E-mail tool.
  • A few other minor improvements and bug fixes.

If you can’t verify e-mail addresses and you’re using a commercial ISP (Comcast, ATT, Sprint, Verizon), they may be blocking SMTP port 25. This port is standard for sending e-mail. But it’s also standard for sending spam, so ISPs often block it. In order to verify e-mail addresses, you’ll have to change to a different port number. We recommends you use either port 2525 or port 587.

What’s New In NetGong 7.3

  • Improved event logging.
  • Improved stability and security.
  • A few other minor improvements and bug fixes.

You can clear events in your Event Log by clicking the Clear button, by selecting Clear from the Actions menu, or by selecting Clear from the pop-up menu. Furthermore, you can update your Event Log by clicking the Update button, by selecting Update from the Actions menu, or by selecting Update from the pop-up menu.

Download and installation

NetInfo and NetGong are extremely valuable tools for system and network administrators. We believe you will find the new versions even more powerful and convenient, especially in an era when critical networks can require instantaneous management and analysis by professionals.

  • To download NetInfo 7.3 please click here.
  • To download NetGong 7.3 please click here.

Upgrading to the latest version

Upgrading to version 7.3 is the best way to start taking advantage of new improvements. As a registered customer, you are entitled to free upgrades during one year from the date of purchase. If you purchased the software more than one year ago, you are no longer entitled to free upgrade; however, you may purchase an upgrade subscription for all versions released throughout the subscription period at a special, greatly discounted price. This is the most economical way to keep your product up to date!

SEO Powered by Platinum SEO from Techblissonline